PRIVACY POLICY
Last updated March 05, 2026
This Privacy Notice for
Ember Design
-
Visit our website
at emberdesign.net or any website of ours that links to this Privacy Notice
-
Use
Ember .Ember is an online embroidery digitizing application that simplifies the digitizing experience and allows users to share designs.
-
Engage with us in other related ways, including any marketing or
events
Questions or concerns? Reading this Privacy
Notice will help you understand your privacy rights and choices. We
are responsible for making decisions about how your personal
information is processed. If you do not agree with our policies and
practices, please do not use our Services.contact@emberdesign.net .
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Notice, but you
can find out more details about any of these topics by clicking
the link following each key point or by using our table of contents below to find the section you are looking for.
What personal information do we process? When you
visit, use, or navigate our Services, we may process personal
information depending on how you interact with us and the Services,
the choices you make, and the products and features you use. Learn
more about personal information you disclose to us.
Do we process any sensitive personal information? Some of the information may be considered
Do we collect any information from third parties?
How do we process your information? We process your
information to provide, improve, and administer our Services,
communicate with you, for security and fraud prevention, and to comply
with law. We may also process your information for other purposes with
your consent. We process your information only when we have a valid
legal reason to do so. Learn more about how we process your information.
In what situations and with which
How do we keep your information safe? We have
adequate
What are your rights? Depending on where you are
located geographically, the applicable privacy law may mean you have
certain rights regarding your personal information. Learn more
about your privacy rights.
How do you exercise your rights? The easiest way to
exercise your rights is by emberdesign.net/user/settings
Want to learn more about what we do with any information we
collect? Review the Privacy Notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us
when you
Personal Information Provided by You. The personal
information that we collect depends on the context of your
interactions with us and the Services, the choices you make, and the
products and features you use. The personal information we collect
may include the following:
-
names
-
email addresses
-
usernames
-
passwords
-
contact preferences
-
billing addresses
-
debit/credit card numbers
Sensitive Information.
Payment Data. We may collect data necessary to
process your payment if you choose to make purchases, such as your
payment instrument number, and the security code associated with
your payment instrument. All payment data is handled and stored
byStripe https://stripe.com/privacy
All personal information that you provide to us must be true,
complete, and accurate, and you must notify us of any changes to
such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use,
or navigate the Services. This information does not reveal your
specific identity (like your name or contact information) but may
include device and usage information, such as your IP address,
browser and device characteristics, operating system, language
preferences, referring URLs, device name, country, location,
information about how and when you use our Services, and other
technical information. This information is primarily needed to
maintain the security and operation of our Services, and for our
internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies
and similar technologies.
The information we collect includes:
-
Log and Usage Data. Log and usage data is
service-related, diagnostic, usage, and performance information
our servers automatically collect when you access or use our
Services and which we record in log files. Depending on how you
interact with us, this log data may include your IP address,
device information, browser type, and settings and information
about your activity in the Services (such as the date/time stamps associated with your usage, pages
and files viewed, searches, and other actions you take such as
which features you use), device event information (such as system
activity, error reports (sometimes called
"crash dumps" ), and hardware settings).
-
Device Data. We collect device data such as information
about your computer, phone, tablet, or other device you use to
access the Services. Depending on the device used, this device
data may include information such as your IP address (or proxy
server), device and application identification numbers, location,
browser type, hardware model, Internet service provider and/or
mobile carrier, operating system, and system configuration
information.
-
Location Data. We collect location data such as
information about your device's location, which can be either
precise or imprecise. How much information we collect depends on
the type and settings of the device you use to access the
Services. For example, we may use GPS and other technologies to
collect geolocation data that tells us your current location
(based on your IP address). You can opt out of allowing us to
collect this information either by refusing access to the
information or by disabling your Location setting on your device.
However, if you choose to opt out, you may not be able to use
certain aspects of the Services.
Google API
Our use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
We process your personal information for a variety of reasons,
depending on how you interact with our Services,
including:
-
To facilitate account creation and authentication and otherwise
manage user accounts. We may process your information so you can create and log in to
your account, as well as keep your account in working order.
-
To request feedback. We
may process your information when necessary to
request feedback and to contact you about your
use of our Services.
-
To send you marketing and promotional
communications. We may process the personal information you
send to us for our marketing purposes, if this
is in accordance with your marketing
preferences. You can opt out of our marketing
emails at any time. For more information, see
" WHAT ARE YOUR PRIVACY RIGHTS? " below.
-
To identify usage
trends.
We may process information about
how you use our Services to better
understand how they are being used
so we can improve them.
-
To determine the
effectiveness of our marketing
and promotional
campaigns.
We may process your information
to better understand how to
provide marketing and
promotional campaigns that are
most relevant to you.
-
To save or protect an
individual's vital
interest.
We may process your
information when necessary to
save or protect an
individual’s vital interest,
such as to prevent harm.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e.
If you are located in the
EU or UK, this section
applies to you.
The General Data Protection
Regulation (GDPR) and UK GDPR
require us to explain the valid
legal bases we rely on in order
to process your personal
information. As such, we may
rely on the following legal
bases to process your personal
information:
-
Consent. We may process your
information if you have given
us permission (i.e.
, consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.
- Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
-
Send users information
about special offers and
discounts on our products
and services
-
Analyze how our Services are used so we can improve them to engage and retain users
-
Support our marketing
activities
-
Understand how our
users use our products
and services so we can
improve user
experience
-
Legal
Obligations.
We may process your
information where we
believe it is necessary
for compliance with our
legal obligations, such
as to cooperate with a
law enforcement body or
regulatory agency,
exercise or defend our
legal rights, or
disclose your
information as evidence
in litigation in which
we are involved.
-
Vital
Interests.
We may process your
information where we
believe it is necessary
to protect your vital
interests or the vital
interests of a third
party, such as
situations involving
potential threats to the
safety of any
person.
If you are located
in Canada, this
section applies to
you.
We may process your
information if you have
given us specific
permission (i.e.
In some exceptional
cases, we may be legally
permitted under applicable
law to process your
information without your
consent, including, for
example:
- If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
-
For investigations and
fraud detection and
prevention
-
For business
transactions provided
certain conditions are
met
-
If it is contained in a
witness statement and
the collection is
necessary to assess,
process, or settle an
insurance claim
-
For identifying
injured, ill, or
deceased persons and
communicating with next
of kin
-
If we have reasonable
grounds to believe an
individual has been, is,
or may be victim of
financial abuse
-
If it is reasonable to
expect collection and
use with consent would
compromise the
availability or the
accuracy of the
information and the
collection is reasonable
for purposes related to
investigating a breach
of an agreement or a
contravention of the
laws of Canada or a
province
-
If disclosure is
required to comply with
a subpoena, warrant,
court order, or rules of
the court relating to
the production of
records
-
If it was produced by
an individual in the
course of their
employment, business, or
profession and the
collection is consistent
with the purposes for
which the information
was produced
-
If the collection is
solely for journalistic,
artistic, or literary
purposes
-
If the information is
publicly available and
is specified by the
regulations
-
We may disclose
de-identified information
for approved research or
statistics projects,
subject to ethics
oversight and
confidentiality
commitments
We
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
We may use
cookies and
similar
tracking
technologies
(like web
beacons and
pixels) to
gather
information
when you
interact with
our Services.
Some online
tracking
technologies
help us
maintain the
security of
our
Services
We also
permit third
parties and
service
providers to
use online
tracking
technologies
on our
Services for
analytics and
advertising,
including to
help manage
and display
advertisements,
to tailor
advertisements
to your
interests, or
to send
abandoned
shopping cart
reminders
(depending on
your
communication
preferences).
The third
parties and
service
providers use
their
technology to
provide
advertising
about products
and services
tailored to
your interests
which may
appear either
on our
Services or on
other
websites.
To the extent
these online
tracking
technologies are
deemed to be a
Specific
information
about how we
use such
technologies
and how you
can refuse
certain
cookies is set
out in our
Cookie
Notice
Google Analytics
We may share your information with Google Analytics to track and6. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?
In Short: We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies.
As part of our
Services, we
offer products,
features, or
tools powered by
artificial
intelligence,
machine
learning, or
similar
technologies
(collectively,
Our AI
Products
Our AI Products
are designed for
the following
functions:
-
Machine learning models
-
AI automation
-
Image generation
How We
Process Your
Data Using
AI
All personal
information
processed using
our AI Products
is handled in
line with our
Privacy Notice
and our
agreement with
third parties.
This ensures
high security
and safeguards
your personal
information
throughout the
process, giving
you peace of
mind about your
data's
safety.
7. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to
We will only
keep your
personal
information
for as long as
it is
necessary for
the purposes
set out in
this Privacy
Notice, unless
a longer
retention
period is
required or
permitted by
law (such as
tax,
accounting, or
other legal
requirements).three
(3)
months past
the
termination of
the user's
account
When we have
no ongoing
legitimate
business need
to process
your personal
information,
we will either
delete or
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of
We have
implemented
appropriate
and reasonable
technical and
9. WHAT ARE YOUR PRIVACY RIGHTS?
In Short:
In some
regions (like
We will
consider and
act upon any
request in
accordance
with
applicable
data
protection
laws.
If you are
located in the
EEA or UK and
you believe we
are unlawfully
processing
your personal
information,
you also have
the right to
complain to
your
Member
State
data
protection
authority
or UK data
protection
authority.
If you are
located in
Switzerland,
you may
contact the
Federal
Data
Protection
and
Information
Commissioner.
Withdrawing
your
consent:
If we are
relying on
your consent
to process
your personal
information,
However, please
note that this
will not affect
the lawfulness
of the
processing
before its
withdrawal
nor,
Opting out
of marketing
and
promotional
communications: You can
unsubscribe from
our marketing
and promotional
communications
at any time
by
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can:-
Log in to your account settings and update your user account.
-
Contact us using the contact information provided.
Upon your
request to
terminate your
account, we will
deactivate or
delete your
account and
information from
our active
databases.
However, we may
retain some
information in
our files to
prevent fraud,
troubleshoot
problems, assist
with any
investigations,
enforce our
legal terms
and/or comply
with applicable
legal
requirements.
Cookies
and
similar
technologies:
Most Web
browsers are
set to accept
cookies by
default. If
you prefer,
you can
usually choose
to set your
browser to
remove cookies
and to reject
cookies. If
you choose to
remove cookies
or reject
cookies, this
could affect
certain
features or
services of
our Services.
If you have
questions or
comments about
your privacy
rights, you may
email us at
contact@emberdesign.net .
10. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (
California law
requires us to
let you know how
we respond to
web browser DNT
signals. Because
there currently
is not an
industry or
legal standard
for
11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: If you are a resident ofCategories of Personal Information We Collect
The table below shows the categories of personal information we have collected in the past twelve (12) months. The table includes illustrative examples of each category and does not reflect the personal information we collect from you. For a comprehensive inventory of all personal information we process, please refer to the section| Category | Examples | Collected |
|---|---|---|
|
A.
Identifiers
|
Contact
details,
such
as
real
name,
alias,
postal
address,
telephone
or
mobile
contact
number,
unique
personal
identifier,
online
identifier,
Internet
Protocol
address,
email
address,
and
account
name
|
|
|
B.
Personal
information
as
defined
in the
California
Customer
Records
statute
|
Name,
contact
information,
education,
employment,
employment
history,
and
financial
information
|
|
|
|
Gender,
age,
date
of
birth,
race
and
ethnicity,
national
origin,
marital
status,
and
other
demographic
data
|
|
|
|
Transaction
information,
purchase
history,
financial
details,
and
payment
information
|
|
|
|
Fingerprints
and
voiceprints
|
|
|
|
Browsing
history,
search
history,
online
|
|
|
|
Device
location
|
|
|
|
Images
and
audio,
video
or
call
recordings
created
in
connection
with
our
business
activities
|
|
|
|
Business
contact
details
in
order
to
provide
you
our
Services
at a
business
level
or job
title,
work
history,
and
professional
qualifications
if you
apply
for a
job
with
us
|
|
|
|
Student
records
and
directory
information
|
|
|
|
Inferences
drawn
from
any of
the
collected
personal
information
listed
above
to
create
a
profile
or
summary
about,
for
example,
an
individual’s
preferences
and
characteristics
|
|
|
|
|
|
We may also
collect other
personal
information
outside of these
categories
through
instances where
you interact
with us in
person, online,
or by phone or
mail in the
context
of:
-
Receiving help
through our
customer support
channels;
-
Participation
in customer
surveys or
contests;
and
-
Facilitation in
the delivery of
our Services and
to respond to
your
inquiries.
-
Category A -
As long as the user has an account with us
Sources of Personal Information
Learn more about the sources of personal information we collect inHow We Use and Share Personal Information
Will
your
information
be
shared
with
anyone
else?
We
may
disclose
your
personal
information
with
our
service
providers
pursuant
to
a
written
contract
between
us
and
each
service
provider.
Learn
more
about
how
we
disclose
personal
information
to
in
the
section,
We
may
use
your
personal
information
for
our
own
business
purposes,
such
as
for
undertaking
internal
research
for
technological
development
and
demonstration.
This
is
not
considered
to
be
We
have
not
disclosed,
sold,
or
shared
any
personal
information
to
third
parties
for
a
business
or
commercial
purpose
in
the
preceding
twelve
(12)
months.
We will
not
sell
or
share
personal
information
in
the
future
belonging
to
website
visitors,
users,
and
other
consumers.
Your Rights
You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:-
Right
to
know
whether
or
not
we
are
processing
your
personal
data
-
Right
to
access your
personal
data
-
Right
to
correct inaccuracies
in
your
personal
data
-
Right
to
request
the
deletion
of
your
personal
data
-
Right
to
obtain
a
copy of
the
personal
data
you
previously
shared
with
us
-
Right
to
non-discrimination
for
exercising
your
rights
-
Right
to
opt
out
of
the
processing
of
your
personal
data
if
it
is
used
for
targeted
advertising
(or sharing as defined under California’s privacy law) , the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ( "profiling" )
Depending
upon
the
state
where
you
live,
you
may
also
have
the
following
rights:
-
Right
to
access
the
categories
of
personal
data
being
processed
(as
permitted
by
applicable
law,
including
the
privacy
law
in
Minnesota)
-
Right
to
obtain
a
list
of
the
categories
of
third
parties
to
which
we
have
disclosed
personal
data
(as
permitted
by
applicable
law,
including
the
privacy
law
in
California, Delaware, and Maryland )
-
Right
to
obtain
a
list
of
specific
third
parties
to
which
we
have
disclosed
personal
data
(as
permitted
by
applicable
law,
including
the
privacy
law
in
Minnesota and Oregon )
-
Right
to
obtain
a
list
of
third
parties
to
which
we
have
sold
personal
data
(as
permitted
by
applicable
law,
including
the
privacy
law
in
Connecticut)
-
Right
to
review,
understand,
question,
and
depending
on
where
you
live,
correct
how
personal
data
has
been
profiled
(as
permitted
by
applicable
law,
including
the
privacy
law
in
Connecticut and Minnesota )
-
Right
to
limit
use
and
disclosure
of
sensitive
personal
data
(as
permitted
by
applicable
law,
including
the
privacy
law
in
California)
-
Right
to
opt
out
of
the
collection
of
sensitive
data
and
personal
data
collected
through
the
operation
of
a
voice
or
facial
recognition
feature
(as
permitted
by
applicable
law,
including
the
privacy
law
in
Florida)
How to Exercise Your Rights
To exercise these rights, you can contact us
Under
certain
US
state
data
protection
laws,
you
can
designate
an
Request Verification
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.
If
you
submit
the
request
through
an
contact@emberdesign.net
California
California
Civil
Code
Section
1798.83,
also
known
as
the
Appeals
Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at
California
California
Civil
Code
Section
1798.83,
also
known
as
the
12. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: You may have additional rights based on the country you reside in.
Australia
We
collect
and
process
your
personal
information
under
the
obligations
and
conditions
set
by
This
Privacy
Notice
satisfies
the
notice
requirements
defined
in
If
you
do
not
wish
to
provide
the
personal
information
necessary
to
-
offer
you
the
products
or
services
that
you
want
-
respond
to
or
help
with
your
requests
-
manage
your
account
with
us
-
confirm
your
identity
and
protect
your
account
At
any
time,
you
have
the
right
to
request
access
to
or
correction
of
your
personal
information.
You
can
make
such
a
request
by
contacting
us
by
using
the
contact
details
provided
in
the
section
If
you
believe
we
are
unlawfully
processing
your
personal
information,
you
have
the
right
to
submit
a
complaint
about
Republic of South Africa
At any time, you have the right to request access to or correction of your personal information. You can make such a request by contacting us by using the contact details provided in the section
If
you
are
unsatisfied
with
the
manner
in
which
we
address
any
complaint
with
regard
to
our
processing
of
personal
information,
you
can
contact
the
office
of
the
regulator,
the
details
of
which
are:
General
enquiries: enquiries@inforegulator.org.za
Complaints
(complete
POPIA/PAIA
form
5): PAIAComplaints@inforegulator.org.za & POPIAComplaints@inforegulator.org.za
13. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We
may
update
this
Privacy
Notice
from
time
to
time.
The
updated
version
will
be
indicated
by
an
updated
14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may
This
Privacy
Policy
was
created
using
Termly's Privacy
Policy
Generator